What we collect
We may collect the following information:
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email or mail about new products, special offers or other information which we think you may find interesting using the email address or physical address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We may use the information to customize the Site according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you may choose to modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Site.
Links to other websites
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at [2000 East Lamar Blvd, Ste. 320, Arlington, TX 76006], Attention: Privacy Officer, or emailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Parental / Guardian Consent Policy
Alleviance is committed to protecting the online privacy of children. In accordance with the Children's Online Privacy Protection Act, Alleviance will not knowingly collect any personally identifiable information from children under the age of thirteen (13) without first obtaining parental or guardian consent.
IMPORTANT NOTICE TO CHILDREN UNDER THE AGE OF THIRTEEN (13)
A. Requirement for Submitting Parental Consent Form Before Use of the Site. Prior to providing any personally identifiable information (your name, email address, address, phone number, etc.), either by placing an order for merchandise, setting up an account, or participating in any other activity offered through the Site, children under the age of thirteen (13) must have a “Parent” or “Legal Guardian” complete and return (by mail) a parental consent form to Alleviance Inc., [2000 East Lamar Blvd, Ste. 320, Arlington, TX 76006]. The parental consent form states that the child's “Parent” or “Legal Guardian,” by his or her signature, consents to the collection and transfer of the child's personally identifiable information. Consent may be revoked by completing an “Alleviance Revocation of Parental Consent Form” and sending it to the address above.
B. Use of Web Site and Collection and Use of Information After Parental Consent Given. If parental consent has been given, Alleviance will only collect and use personal information (e.g., email address, mailing address, payment method and details) to the extent necessary to administer the requested activity. For example, the information will be used to process and fulfill orders. Information collected may also be used by Alleviance for internal review purposes in aggregate.
C. Disclosure of Information Collected From Children Under the Age of Thirteen (13) to Third Parties. Alleviance will not disclose information collected from children under the age of thirteen (13) (or from adults for that matter) to third parties unless indicated otherwise or in special cases where Alleviance has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (whether intentionally or unintentionally) with Alleviance' rights or property or anyone else who may be harmed by such actions or if required by law.
D. Parental Monitoring and Control Tools. Alleviance recommends that parents/guardians monitor and supervise the online activities of their children and to consider using parental control tools available which can prevent children from disclosing their name, address, and other personal information without parental permission.
Your Texas Privacy Rights
To make a request for certain information regarding the disclosure of personal information to third parties for direct marketing purposes, please send an e-mail to email@example.com or write us:
2000 East Lamar Blvd, Ste. 320
Arlington, TX 76006
Attention: Privacy Officer